Author Topic: No Exif Info after transferring to a new webhosting company???  (Read 4082 times)

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Offline Sleepy

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Hello,

I've transferred my whole site to a new webhosting company.
Everything seemed good until I found that the exif info wouldn't be shown.

1. exif would be shown in my old webhost:


2. exif wouldn't be shown in my new webhost:


Why is that??? How could I correct it???

Btw, I am using:
4images 1.7.4
PERL version     5.8.7
PHP version     4.4.7
MySQL version    4.1.21-standard


Thank you very much.

Offline ivan

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Re: No Exif Info after transferring to a new webhosting company???
« Reply #1 on: July 09, 2007, 09:23:01 PM »
hi,
go to admin panel and search this (see attachment)

if enabled yes, contact your hoster (ev. technical defect)
if no, contact your hoster

greetings / grüsse
ivan

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Offline Sleepy

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Re: No Exif Info after transferring to a new webhosting company???
« Reply #2 on: July 09, 2007, 10:09:19 PM »
hi,
go to admin panel and search this (see attachment)

if enabled yes, contact your hoster (ev. technical defect)
if no, contact your hoster



I found that in my old space, but not in my new webhosting company.
When I asked my webhosting company to help me, it seemed that they didn't know much about 4images and kept asking me what php module I needed them to install.

What's the name of the "php module" should I ask them to install???
Thank you very much.
« Last Edit: July 10, 2007, 07:10:55 AM by Sleepy »

Offline Sleepy

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Re: No Exif Info after transferring to a new webhosting company???
« Reply #3 on: July 10, 2007, 11:57:24 PM »
Thanks for your help and reply.
My webhosting company has solved this issue by recompiling Apache + PHP with Exif (according to them).

Thanks.

 

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