4images Forum & Community

4images Issues / Ausgaben => Installation, Update & Configuration => Topic started by: lili on December 08, 2002, 09:22:39 AM

Title: after installation problems
Post by: lili on December 08, 2002, 09:22:39 AM
1. Entpacken Sie das .zip Archiv (z.B. mit WinZip) und übertragen Sie alle Dateien
in ein geeignetes Verzeichnis auf Ihren Webserver (Achten Sie darauf, dass die
Verzeichnisstruktur erhalten bleibt) und rufen Sie dieses Verzeichnis
über Ihren Browser auf.
********************************************************
Decompress the .zip archive to a local directory on your system and FTP all
the files it contains (being sure to retain the directory structure) to your host.
Once all the files have been uploaded to your site you should point your browser
at this location.

2. Nun erscheint die Installationsmaske von 4images. Tragen Sie alle
geforderten Daten in das Formular ein und klicken Sie auf "Installation starten".
********************************************************
Now, the Install-Screen comes up. Fill out the required fields and press
"Start Installation".

------------------------------------------------------------

My problem is, step 2 doesn't happen. Apparently the directory isn't found. I've tried going through some of the posts and even had a friend help me look for a few that might help. After trying most of those methods, it's still the same problem.
Title: after installation problems
Post by: hosenkrempler on December 08, 2002, 03:44:09 PM
Hi, maybe you have to point the browser directly to the index.php-file, e.g. "www.yourdomain.com/yourdir/index.php

HK
Title: after installation problems
Post by: lili on December 08, 2002, 10:34:42 PM
nah.. tried that. didn't work as well. it doesn't recognize the entire directory that i've uploaded.
Title: after installation problems
Post by: Jan on December 09, 2002, 08:11:10 AM
You must ensure that install.php exists on your server.

Jan
Title: after installation problems
Post by: lili on December 09, 2002, 09:35:10 AM
Of course it does. I uploaded the folder as a whole into my FTP. I wouldn't be doing it piece by piece.
Title: after installation problems
Post by: Jan on December 09, 2002, 09:37:14 AM
Can you give me the link to your install.php.

Jan
Title: after installation problems
Post by: lili on December 09, 2002, 09:45:44 AM
?

http://shoboken.net/4images/install.php

I've been saying that I can't even get into the step where I can install. All I've done was upload them and it can't find the directory where the files are located. the '4images' folder.
Title: after installation problems
Post by: Jan on December 09, 2002, 09:50:10 AM
It seems that the files are not in the right place. None of the files could be found.

Jan
Title: after installation problems
Post by: lili on December 09, 2002, 10:03:32 AM
Yeah.. I _know_ that already. That's definitely the folder I've uploaded them to. '4images'. I've been asking to know why that's happening...
Title: after installation problems
Post by: Jan on December 09, 2002, 11:16:21 AM
Yre you sure that your host supports PHP? Create a file phpinfo.php with the following content:
Code: [Select]
<?php
phpinfo
&#40;&#41;;
?>

Upload this file to the 4images folder and call it in your browser.

Jan
Title: after installation problems
Post by: lili on December 09, 2002, 11:42:43 AM
Yes. It does. I've got MovableType running on it.

I've installed 4images before and didn't have a problem _then_. However it was removed because my host was switching servers.
Title: after installation problems
Post by: Jan on December 09, 2002, 02:54:22 PM
Did you asked your host about this?

Jan
Title: after installation problems
Post by: lili on December 09, 2002, 04:15:23 PM
Yeah. He's the one I'm installing the album for.

I just want to know why it worked once and why this time it won't work when I've done everything exactly the same as last time. But apparently I'm not getting help any further than questions to answers that I already know. Thanks and nevermind.
Title: after installation problems
Post by: V@no on December 09, 2002, 04:49:06 PM
well, first of all there is not only no files, but there is no such a directory "4images" it gives 404 error, if it would exist and no default page to show it would give 403 error access denyed.
Title: after installation problems
Post by: lili on December 10, 2002, 02:03:43 AM
Now how exactly are you going to tell me it doesn't exist when it's right there in my FTP program.

(http://gyoza.shoboken.net/_etc/show.jpg)
Title: That helped
Post by: Chris on December 10, 2002, 02:49:14 AM
That did it.  Now with your screen shot of your FTP client I think I can see the problem.

Yes, you uploaded the files to your web server but you didn't put them in the web site's root directory.  Therefore, as far as the web server is concerned, the files don't exist on your web site.

Look at the folders on the left.  You should place the 4images upload to either public_html or www.  Ask your host or try both to see which one it is.  My guess is it's the www folder.

One more thing, just because someone asks you a lot of questions doesn't mean they're not trying to help you.  In fact the opposite is true.  Often the solution is found only after more information is obtained that illuminates the cause of the problem.  Please give those who ask you questions some credit for they really are showing an interest and and really are trying to help you.  Thanks for listening.
Title: after installation problems
Post by: Jan on December 10, 2002, 09:15:25 AM
I guess thats not the www root folder. Try to upload the files into the www folder.

Jan
Title: after installation problems
Post by: lili on December 10, 2002, 11:04:54 AM
Yeah.. I caught that already from Chris. Thanks Chris and Jan. Had a feeling something was missing in there.