Author Topic: Installer - An unexpected error occured. Please try again later.  (Read 7249 times)

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Offline Pebbelz

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Installer - An unexpected error occured. Please try again later.
« on: November 06, 2008, 07:35:58 PM »
Hi all,

I ran into an issue when running the 4images-Installer. I filled the mask with following values ...

DB Host   - localhost
DB Name - FotoDB (I suppose, will be created by Installer ?)
DB User   - root (this is the mySQL Master User)
DB Pass   - the Password to the above user
prefix      - FOTO_

Admin User - admin (I suppose this a new user created by Installer)
Admin Pass - admin

Hitting Button "Start Installation" will result in following error Message "An unexpected error occured. Please try again later."

Is there any additional Log which might give some additional information? I already checked "access" and "error" Log from Apache and as well the mySQL 'Server'.err Logfile. Unfortunately without any success.

My environment ...

- Windows XP Pro SP3
- Apache 2.0.54
- PHP 5.0.4
- MySQLServer 4.1
- MySQLAdmin 2.6.2 (PatchLevel1)

I installed MySQLAdmin only for test purposes, just to assure that access to MySQL-Database is possible using PHP ... and MySQLAdmin is working fine, therefore I assume that the installation of Apache/PHP/MySQL is OK.

I really appreciate any hint which will bring me closer to a solution ... btw - I really searched for about 3 hours in the FAQ and Forum ...

Kind regards
Alex

Offline batu544

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Re: Installer - An unexpected error occured. Please try again later.
« Reply #1 on: November 06, 2008, 08:21:27 PM »
Hi,
    I don't think installer will create the database ..   Please create the database and try again to install it.


Thanks

Offline Pebbelz

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Re: Installer - An unexpected error occured. Please try again later.
« Reply #2 on: November 06, 2008, 08:29:04 PM »
Hi batu544,


    I don't think installer will create the database ..   Please create the database and try again to install it.


do you have any documentation on how to create a 4images DB, if it is not done by the installer?

Kind Regards
Alex

Offline batu544

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Re: Installer - An unexpected error occured. Please try again later.
« Reply #3 on: November 06, 2008, 08:44:43 PM »
Its simple.. !! :)  Go to your MySQLAdmin.. there you can find the option to create the database.



Offline Pebbelz

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Re: Installer - An unexpected error occured. Please try again later.
« Reply #4 on: November 06, 2008, 08:47:10 PM »
OK I found the issue,

obviously there is a information GAP in the Installation description ... because nowhere there is any hint the I have to create the DB schema manually.

I would propose to add an additional step 1.1 into the Installation Guide, highlighting to create your own DB-Schema.

Kind regards
Alex

<edit> batu544 was faster ...  :D

Offline Pebbelz

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Re: Installer - An unexpected error occured. Please try again later.
« Reply #5 on: November 06, 2008, 08:50:35 PM »
Its simple.. !! :)  Go to your MySQLAdmin.. there you can find the option to create the database.


:idea: Thank you, pushing me on the right trail  :D

Kind regards
Alex