Login issue

[Babybrit]

I can't log in to my gallery admin section or the normal gallery at all .... it loads like its going to cause the password is correct but then goes back to the log in page.... please help

I installed the new update... still can't log in.... also did a password reset and still can't... how can I fix this.

[V@no]

Sounds like there is a problem with sessions on the server itself. If even unmodified 4images doesn't work, then contact your host's administrator, 4images requires PHP sessions

[Babybrit]

my host is Bravenet.com ... I have full access to the site to edit it. what do i need to ask them to do...

the site is www.mybritneyinsider.com/Pictures/

[V@no]

just to be sure, what exactly did you do to reset the password?
did you do as suggested in FAQ -> Lost admin password - what to do? ?

[Babybrit]

just to be sure, what exactly did you do to reset the password?
did you do as suggested in FAQ -> Lost admin password - what to do? ?

UPDATE `bisidergallery_1913666`.`4images_users` SET `user_name` = '21232f2*************a801fc3',
`user_password` = 'admin' WHERE `4images_users`.`user_id` =1;

if I did that right it did not fix it at all.

[V@no]

um...if that is exactly what you did, then no, it is not correct...you've put password into username and username into password

P.S. for your protection I've altered password in your post.

[Babybrit]

um...if that is exactly what you did, then no, it is not correct...you've put password into username and username into password

P.S. for your protection I've altered password in your post.

Ok thanks... I changed them around and now it does not even try to load the log in it just refreshes it.

[V@no]

Did you do any modifications in the code?

For some reason your site returns two sets of cookies when you try to login:

Code: [Select]

Set-Cookie: 4images_lastvisit=1282185938; expires=Fri, 19-Aug-2011 02:49:28 GMT
Set-Cookie: 4images_userid=-1; expires=Fri, 19-Aug-2011 02:49:28 GMT
Set-Cookie: 4images_userpass=deleted; expires=Wed, 19-Aug-2009 02:49:27 GMT
Set-Cookie: 4images_lastvisit=1282186157; expires=Fri, 19-Aug-2011 02:49:28 GMT
Set-Cookie: 4images_userid=1; expires=Fri, 19-Aug-2011 02:49:28 GMT
Note the line with 4images_userpass that is exactly what your server returns, I didn't alter that. That is not something 4images does, it look like you've changed something in the code.

When you login at normal login page (not ACP) and selected "Log me on automatically next visit?", then you stay logged in fine, and that is the cookies server returns:

Code: [Select]

Set-Cookie: 4images_lastvisit=1282184897; expires=Fri, 19-Aug-2011 02:45:38 GMT
Set-Cookie: 4images_userid=-1; expires=Fri, 19-Aug-2011 02:45:38 GMT
Set-Cookie: 4images_userpass=21232f**************801fc3; expires=Fri, 19-Aug-2011 02:45:38 GMT
Set-Cookie: 4images_lastvisit=1282185604; expires=Fri, 19-Aug-2011 02:45:38 GMT
Set-Cookie: 4images_userid=1; expires=Fri, 19-Aug-2011 02:45:38 GMT
Again, it returns two sets...

[Babybrit]

Did you do any modifications in the code?

For some reason your site returns two sets of cookies when you try to login:

Code: [Select]

Set-Cookie: 4images_lastvisit=1282185938; expires=Fri, 19-Aug-2011 02:49:28 GMT
Set-Cookie: 4images_userid=-1; expires=Fri, 19-Aug-2011 02:49:28 GMT
Set-Cookie: 4images_userpass=deleted; expires=Wed, 19-Aug-2009 02:49:27 GMT
Set-Cookie: 4images_lastvisit=1282186157; expires=Fri, 19-Aug-2011 02:49:28 GMT
Set-Cookie: 4images_userid=1; expires=Fri, 19-Aug-2011 02:49:28 GMT
Note the line with 4images_userpass that is exactly what your server returns, I didn't alter that. That is not something 4images does, it look like you've changed something in the code.

When you login at normal login page (not ACP) and selected "Log me on automatically next visit?", then you stay logged in fine, and that is the cookies server returns:

Code: [Select]

Set-Cookie: 4images_lastvisit=1282184897; expires=Fri, 19-Aug-2011 02:45:38 GMT
Set-Cookie: 4images_userid=-1; expires=Fri, 19-Aug-2011 02:45:38 GMT
Set-Cookie: 4images_userpass=21232f**************801fc3; expires=Fri, 19-Aug-2011 02:45:38 GMT
Set-Cookie: 4images_lastvisit=1282185604; expires=Fri, 19-Aug-2011 02:45:38 GMT
Set-Cookie: 4images_userid=1; expires=Fri, 19-Aug-2011 02:45:38 GMT
Again, it returns two sets...

The only Mods I did was in the Templates wouldn't know how to add those ones in.... how do I get rid of that...

[V@no]

First you need to find what causing this. Search in all files for keyword "delete" (no quotes), if you find anything related to cookies, it could be it.

[Babybrit]

First you need to find what causing this. Search in all files for keyword "delete" (no quotes), if you find anything related to cookies, it could be it.

Showing rows 0 - 1 (2 total, Query took 0.0007 sec)

SELECT *
FROM `bisidergallery_1913666`.`4images_settings`
WHERE (
`setting_name` LIKE '%delete%'
OR `setting_value` LIKE '%delete%'
)
LIMIT 0 , 30

[V@no]

Can you create a ftp account for me to your site and setup a test 4images gallery so I can do some testings on it?
PM me with the info if you up to it

[Babybrit]

Can you create a ftp account for me to your site and setup a test 4images gallery so I can do some testings on it?
PM me with the info if you up to it

hey I sent you through my log ins... I trust you... I think it was edited a few months back when I was hacked....
They wiped my whole site and just left the back ground images. the gallery didn't seem to be touched at the time but now I think it was.

[V@no]

Ok, your gallery is fixed now

For anyone having same problem, the fix was posted: [1.7.1 - 1.7.8] Can't login

[kai]

Thanks V@no to sorting this out!