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4images Issues / Ausgaben => Discussion & Troubleshooting => Topic started by: trez on February 08, 2006, 12:49:45 PM

Title: Some users have to login again every 3-5 minutes
Post by: trez on February 08, 2006, 12:49:45 PM

Hello,

Now that i have about 200 users on my site, i have some that are complaining that they are "kicked" out of the system, and have to login again every 3-5 minutes, even if their checkbox "log me in automaticly every..." is checked.

So i thought, that they have a problem on their pc, but the users with this kind of problem are getting more and more.
I've searched about an hour the forum, but i can't find a topic that is referring to that kind of problem (when NOT EVERY user is kicked out).

So where is the problem? Why some users have that problem, some not?

My sessions.php:

Code: [Select]

..has changed...
Thank's for your time,

Georgi

Title: Re: Some users have to login again every 3-5 minutes
Post by: V@no on February 08, 2006, 03:07:45 PM

create a test account please

Title: Re: Some users have to login again every 3-5 minutes
Post by: trez on February 08, 2006, 03:14:37 PM

Quote from: V@no on February 08, 2006, 03:07:45 PM

create a test account please

sure,

un: test
pw: test

PS: My site is on bulgarian language ;)
Big thanks for your time, V@no

Title: Re: Some users have to login again every 3-5 minutes
Post by: trez on February 08, 2006, 08:32:43 PM

problem solved. The user that had that type of problems were women. And yes, they didn't activate cookies.  :twisted:

Title: Re: Some users have to login again every 3-5 minutes
Post by: V@no on February 09, 2006, 12:20:21 AM

Quote from: trez on February 08, 2006, 08:32:43 PM

problem solved. The user that had that type of problems were women. And yes, they didn't activate cookies. :twisted:

Still without cookies by default session exparation should be 15 minutes, unless you've changed it in the settings...

Title: Re: Some users have to login again every 3-5 minutes
Post by: trez on February 13, 2006, 08:26:44 AM

Problem is still there, but its getting worster. 2 things  :roll:

1. Many people complain they be kicked out after a few minutes, but user who use FIREFOX dont have this problem. They activate cookies... dont know what to do.

2. Whos online dont shows all registred users who are online. I installed the "last user online MOD", he shows me (for example) that user A and user B were online 1 minute ago, but they werent in the whosonline.

Any ideas V@no?

Title: Re: Some users have to login again every 3-5 minutes
Post by: V@no on February 13, 2006, 10:33:25 AM

1) is this happening when "Искам да влизам автоматично с всяко посещение." the checkbox checked when logging in? or without it?
2) if you are using cache system, try to disable it, see if it fixes the whos online problem.

Title: Re: Some users have to login again every 3-5 minutes
Post by: trez on February 13, 2006, 11:43:00 AM

Quote from: V@no on February 13, 2006, 10:33:25 AM

1) is this happening when "Искам да влизам автоматично с всяко посещение." the checkbox checked when logging in? or without it?
2) if you are using cache system, try to disable it, see if it fixes the whos online problem.

Thanks for the fast answer.

1) yes its happening even when the chekbox is on. I thought the problem might be when the users post links with their sessionID, but thats not the reason. Any further idea?
2) Its integrated with v1.7.1 , but i dont know how to disable it. I searched in the ACP but dont find that option .. just "clear cache" // stange thing about this problem is that this is happening only to specific random users, for example user32 is always shown, user44 is shown just sometimes  :roll:

regards,
georgi

Title: Re: Some users have to login again every 3-5 minutes
Post by: trez on February 13, 2006, 06:01:02 PM

I figured it out about 2)

The user is logged, but when he is longer NOT ACTIVE on the site (e.g. 15 minutes) , hes not shown in the whois_online, but he is STILL logged in  :roll: :roll:
Where is the problem?

Title: Re: Some users have to login again every 3-5 minutes
Post by: IcEcReaM on February 13, 2006, 07:43:02 PM

Does he has check the "always stay logged in" box?

Then it's normal, cause cookies are set,
the they are automaticly logged in.

Title: Re: Some users have to login again every 3-5 minutes
Post by: trez on February 13, 2006, 08:07:30 PM

but why do SOME of them NOT appear in whois_online?

Title: Re: Some users have to login again every 3-5 minutes
Post by: trez on February 13, 2006, 08:11:21 PM

all users that have checked the box have this problem. They close site - after some hours they open the site, they are automaticly logged on, but DO NOT appear in whoisonline :(

Have this something to do witch the cache? Or maybe with the ban-MOD i installed ? Sould i post a php-file? Sessions maybe? Please help ..

made a new topic (http://www.4homepages.de/forum/index.php?topic=11596.0)  on this one, this topic has other problems :( ...