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Discussion & Troubleshooting / . gif files - we can't open this file.
« on: August 24, 2018, 01:09:10 PM »
Hi everyone wondering if anyone has a solutions for the issue l have found.
4images Vers 1.8
PHP version: 5.6.30
4images admin panel says it is running as GB Library
you can upload the file .gif to site without a trouble and can view it at the site
if you click on the download button of the image.gif it will ask save or open if you do either you can not view/see the image.gif at all
you get error saying
image.gif we can't open this file.
l have downloaded the same image.gif file direct using FTP from domain back to PC and can view it fine.
Thanks in advance for any help ! is driving me crazy
l use other sites running 4images set up the same and do not have this problem .
l tried to back up the data base in admin control panel noticed this red error at top
You can see the image when viewing on the site
when you download it you get a strange file white/blue
when you try view or open it you get we can't open this file
attached are domain info images
4images Vers 1.8
PHP version: 5.6.30
4images admin panel says it is running as GB Library
you can upload the file .gif to site without a trouble and can view it at the site
if you click on the download button of the image.gif it will ask save or open if you do either you can not view/see the image.gif at all
you get error saying
image.gif we can't open this file.
l have downloaded the same image.gif file direct using FTP from domain back to PC and can view it fine.
Thanks in advance for any help ! is driving me crazy
l use other sites running 4images set up the same and do not have this problem .
l tried to back up the data base in admin control panel noticed this red error at top
You can see the image when viewing on the site
when you download it you get a strange file white/blue
when you try view or open it you get we can't open this file
attached are domain info images