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Discussion & Troubleshooting / Re: White Screen Problem
« on: April 18, 2010, 01:07:35 AM »
It won't let me add a new test user for some reason. I'm going to PM you my own user name and password here. Thank you!
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Discussion & Troubleshooting / Re: White Screen Problem
« on: April 17, 2010, 05:26:28 AM »
Thank you, V@no...
I added those lines and no error shows. Also, the error log isn't showing any error associated with the gallery at all.
I added those lines and no error shows. Also, the error log isn't showing any error associated with the gallery at all.
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Discussion & Troubleshooting / Re: White Screen Problem
« on: April 17, 2010, 04:43:05 AM »
Okay, I'm back because the problem doesn't seem to be resolved.
Upon visiting the page http://www.inklust.net/gallery everyone can see the page. The problem happens when some of our registered members log into the gallery. They get the blank, white screen after they have logged in.
The hosting company says that they are not picking up any errors and everything seems to be running fine. Obviously, that is not the case.
I found this thread:
http://www.4homepages.de/forum/index.php?topic=23799.0
I followed the advice given to the guy in this thread and looked for the same type of code that was found in his main.php and auth.php files, which looked to be some sort of script. I can't find anything that looks like that in my files.
Does anyone have any other ideas? I would be so grateful for any help you could offer me!
Upon visiting the page http://www.inklust.net/gallery everyone can see the page. The problem happens when some of our registered members log into the gallery. They get the blank, white screen after they have logged in.
The hosting company says that they are not picking up any errors and everything seems to be running fine. Obviously, that is not the case.
I found this thread:
http://www.4homepages.de/forum/index.php?topic=23799.0
I followed the advice given to the guy in this thread and looked for the same type of code that was found in his main.php and auth.php files, which looked to be some sort of script. I can't find anything that looks like that in my files.
Does anyone have any other ideas? I would be so grateful for any help you could offer me!
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Discussion & Troubleshooting / Re: White Screen Problem
« on: April 10, 2010, 08:35:07 PM »
thanks for checking it out. i am not sure what problem others are experiencing, as it is opening fine for me, as well. i appreciate the feedback.
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Discussion & Troubleshooting / White Screen Problem
« on: April 10, 2010, 04:06:24 PM »
Hi,
Some of my users are reporting that when they try to visit the gallery, the screen is all white and they see nothing. I'm not sure where to begin to troubleshoot this. I haven't changed anything, and these same people used to be able to see the gallery without any problems. Can anyone (please!) offer any ideas as to what the problem and a possible solution might be?
Thank you!
Some of my users are reporting that when they try to visit the gallery, the screen is all white and they see nothing. I'm not sure where to begin to troubleshoot this. I haven't changed anything, and these same people used to be able to see the gallery without any problems. Can anyone (please!) offer any ideas as to what the problem and a possible solution might be?
Thank you!
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Error Messages / Fehlermeldungen / Re: An unexpected error occured. Please try again later
« on: February 19, 2010, 03:40:11 PM »
Thanks, V@no! Everything is working perfectly. You guys are great!
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Error Messages / Fehlermeldungen / Re: An unexpected error occured. Please try again later
« on: February 19, 2010, 01:21:09 AM »
V@no, you were right. I spoke to the other person with admin rights who tried to make a category invisible from random image by modifying the functions.php file. I did not know she had done this. I just restored it with the original file and the error message went away. Thank you very much!
Now I need to go find a way to make a category invisible... because what she did, did not work.
I really appreciate all of the help!
Now I need to go find a way to make a category invisible... because what she did, did not work.
I really appreciate all of the help!
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Error Messages / Fehlermeldungen / Re: An unexpected error occured. Please try again later
« on: February 19, 2010, 12:44:03 AM »
Hi V@no. Thanks for trying to help me.
1. I had the previous version of 4images installed and did not have the error message. I upgraded to the most current version and then I noticed the error message. The only things I did in between were add some categories and upload images. I did not change anything within the coding, itself. I ended up uninstalling and reinstalling the gallery from scratch into a new database. The error message returned.
2. This error shows on every page if the user is NOT logged in. It disappears if the person is registered and logged in. But I would like people to be able to view certain categories without needing to be a registered user.
3. See #1.
Thank you!
1. I had the previous version of 4images installed and did not have the error message. I upgraded to the most current version and then I noticed the error message. The only things I did in between were add some categories and upload images. I did not change anything within the coding, itself. I ended up uninstalling and reinstalling the gallery from scratch into a new database. The error message returned.
2. This error shows on every page if the user is NOT logged in. It disappears if the person is registered and logged in. But I would like people to be able to view certain categories without needing to be a registered user.
3. See #1.
Thank you!
10
Error Messages / Fehlermeldungen / Re: An unexpected error occured. Please try again later
« on: February 18, 2010, 11:10:13 PM »
i haven't modified anything. the error code was already there.
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Error Messages / Fehlermeldungen / Re: An unexpected error occured. Please try again later
« on: February 18, 2010, 09:24:12 PM »
I'm so sorry... I wasn't lying when I said I am REALLY a novice at this. LOL
I can paste the .php code here. From which file? There appear to be several.
I can paste the .php code here. From which file? There appear to be several.
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Error Messages / Fehlermeldungen / Re: An unexpected error occured. Please try again later
« on: February 18, 2010, 09:15:02 PM »
is this what you mean?
An unexpected error occured. Please try again later.
Bad SQL Query: SELECT i.image_id, i.cat_id, i.user_id, i.image_name, i.image_description, i.image_keywords, i.image_date, i.image_active, i.image_media_file, i.image_thumb_file, i.image_download_url, i.image_allow_comments, i.image_comments, i.image_downloads, i.image_votes, i.image_rating, i.image_hits, c.cat_name, u.user_name
FROM (4images_images i, 4images_categories c)
LEFT JOIN 4images_users u ON (u.user_id = i.user_id)
WHERE i.image_active = 1 AND i.cat_id NOT IN ((0, 18, 21, 22, 29, 41, 23, 28, 30, 24, 31, 36, 17, 25, 32, 37, 19, 26, 33, 38, 20, 27, 34, 39, 35, 40), 37) AND c.cat_id = i.cat_id
LIMIT 256, 1
Operand should contain 1 column(s)
An unexpected error occured. Please try again later.
Bad SQL Query: SELECT i.image_id, i.cat_id, i.user_id, i.image_name, i.image_description, i.image_keywords, i.image_date, i.image_active, i.image_media_file, i.image_thumb_file, i.image_download_url, i.image_allow_comments, i.image_comments, i.image_downloads, i.image_votes, i.image_rating, i.image_hits, c.cat_name, u.user_name
FROM (4images_images i, 4images_categories c)
LEFT JOIN 4images_users u ON (u.user_id = i.user_id)
WHERE i.image_active = 1 AND i.cat_id NOT IN ((0, 18, 21, 22, 29, 41, 23, 28, 30, 24, 31, 36, 17, 25, 32, 37, 19, 26, 33, 38, 20, 27, 34, 39, 35, 40), 37) AND c.cat_id = i.cat_id
LIMIT 256, 1
Operand should contain 1 column(s)
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Error Messages / Fehlermeldungen / Re: An unexpected error occured. Please try again later
« on: February 18, 2010, 08:46:34 PM »
Thank you very much for your quick reply!
How do I go about fixing that? I'm very much a novice at this, so any directions would be very much appreciated.
How do I go about fixing that? I'm very much a novice at this, so any directions would be very much appreciated.
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Error Messages / Fehlermeldungen / Re: An unexpected error occured. Please try again later
« on: February 18, 2010, 08:12:20 PM »
Hello,
I'm having the same error message and cannot decipher it.
I followed the instructions in the first post and received this:
An unexpected error occured. Please try again later.
Bad SQL Query: SELECT i.image_id, i.cat_id, i.user_id, i.image_name, i.image_description, i.image_keywords, i.image_date, i.image_active, i.image_media_file, i.image_thumb_file, i.image_download_url, i.image_allow_comments, i.image_comments, i.image_downloads, i.image_votes, i.image_rating, i.image_hits, c.cat_name, u.user_name
FROM (4images_images i, 4images_categories c)
LEFT JOIN 4images_users u ON (u.user_id = i.user_id)
WHERE i.image_active = 1 AND i.cat_id NOT IN ((0, 18, 21, 22, 29, 41, 23, 28, 30, 24, 31, 36, 17, 25, 32, 37, 19, 26, 33, 38, 20, 27, 34, 39, 35, 40), 37) AND c.cat_id = i.cat_id
LIMIT 256, 1
Operand should contain 1 column(s)
I do not know where to go from here and would be SO grateful for some help on how to make the error message disappear. Thank you!
I'm having the same error message and cannot decipher it.
I followed the instructions in the first post and received this:
An unexpected error occured. Please try again later.
Bad SQL Query: SELECT i.image_id, i.cat_id, i.user_id, i.image_name, i.image_description, i.image_keywords, i.image_date, i.image_active, i.image_media_file, i.image_thumb_file, i.image_download_url, i.image_allow_comments, i.image_comments, i.image_downloads, i.image_votes, i.image_rating, i.image_hits, c.cat_name, u.user_name
FROM (4images_images i, 4images_categories c)
LEFT JOIN 4images_users u ON (u.user_id = i.user_id)
WHERE i.image_active = 1 AND i.cat_id NOT IN ((0, 18, 21, 22, 29, 41, 23, 28, 30, 24, 31, 36, 17, 25, 32, 37, 19, 26, 33, 38, 20, 27, 34, 39, 35, 40), 37) AND c.cat_id = i.cat_id
LIMIT 256, 1
Operand should contain 1 column(s)
I do not know where to go from here and would be SO grateful for some help on how to make the error message disappear. Thank you!
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